Tropos ("we," "us," or "our") operates a business operating system that helps organizations manage client relationships, communications, and operations. This Privacy Policy explains how we collect, use, and protect your information.
We collect information you provide directly, including your name, email address, phone number, and business details when you create an account or use our platform. We also collect usage data such as interaction logs, session timestamps, and communication records generated through your use of Tropos.
We use your information to provide and improve the Tropos platform, process transactions, send operational communications, and support your account. Phone numbers collected through our platform are used solely to deliver SMS messages that are directly related to your business interactions — such as appointment reminders, transaction confirmations, and service notifications.
Tropos may send SMS messages on behalf of businesses using our platform. Users may opt in by initiating contact or by providing their phone number during interaction with a business using Tropos. Recipients receive SMS only after providing their phone number and consenting to receive messages from the relevant business. All messages are transactional in nature and directly related to an existing business relationship. Recipients can opt out at any time by replying STOP.
Your data is stored on secured servers with access controls, encryption at rest, and regular security reviews. We retain data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
We use trusted third-party providers for infrastructure, communications delivery, and payment processing. These providers are contractually bound to protect your data and may not use it for their own purposes.
You may access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at [email protected].
Questions about this policy? Reach us at